Online help from a veterinarian

Online vet consultation, matched to your animal

Answer three short questions. You will see the right kind of help and the exact price before you pay.

  • 01 No account needed
  • 02 Price shown before payment
  • 03 For companion and exotic animals
Emergency? If your animal is struggling to breathe, bleeding heavily, having seizures, has collapsed or lost consciousness, go to the nearest veterinary clinic now. Online consultations are not for emergencies.
Step 1 of 3 About 2 minutes
Which animal needs help?

Choose one option.

What kind of help do you need?

If you are not sure, the veterinarian will help you choose.

One to three sentences is enough; this is only to understand your request. You fill in the detailed questionnaire after payment and attach photos, video and test results there.

At least 10 characters0 / 800
How would you like to receive the consultation?

Online consultation with a veterinarian

Animal
Help with
Total $79

The written answer and the questionnaire link go to the email you enter at checkout.

Directions

A veterinarian who works with your animal

Choose a direction to read more, or start with the form above if you are not sure.

What you get

What the veterinarian's help includes

What a consultation is. A veterinarian reviews the description, history, photos, videos and test results you send and replies in writing within 24 hours of submitting the questionnaire. You receive a PDF with an assessment of the situation, what to check and how urgently, a step-by-step plan, and which medicines and doses to discuss with your local veterinarian. A consultation is advice from a distance: it is not an examination or a prescription, and it does not replace your veterinarian. How remote advice works.
01

A review of the situation

The veterinarian reviews your description, the history, photos, video, test results and current treatment, if you have them.

02

How urgent it is

You understand what needs attention today and what can be watched or checked as planned.

03

A step-by-step plan

You receive a veterinarian's report in PDF: what to check, care and feeding, and which medicines and doses to discuss with your local veterinarian.

Who it is for

When an online consultation helps

  • You want to understand possible causes of the symptoms and the next step.
  • You want a second opinion on a diagnosis or a treatment plan.
  • You have test results, images or clinic reports that you want explained.
  • You need a veterinarian for birds, rodents or exotic animals, and the nearest one is far away.
Warning signs

When to go to a clinic first

Labored or open-mouth breathing, heavy bleeding, seizures, loss of consciousness, a serious injury or a fast decline need hands-on care. Go to the nearest veterinary clinic now, then book a consultation if you want the case reviewed.

For everything else, describe what you see in the questionnaire: the veterinarian assesses how urgent it is and tells you whether an in-person visit is needed.

Why it matters

The view of a veterinarian who works with your animal, today

A clinic nearby is a good option when it has the right specialist and you can get an appointment. A VetGO consultation can run in parallel, right now, and you can visit the clinic straight away or later with a second veterinary view of the case.

Specialists are rare

In our practice, what owners miss most is a veterinarian who focuses on their problem. General practitioners are many; few work with oncology, infectious diseases or birds.

Exotic animals need their own vet

A parrot, a rat or a turtle needs specific knowledge, and treatment schemes for cats and dogs can be dangerous for them.

Advice from the internet

A parrot owner in Germany gave her bird a charcoal-type binder for diarrhea on a chatbot's advice. The cause was an infection: the binder stopped the droppings and kept the infection inside. The parrot died, and the binder contributed to it.

The VetGO veterinarian is an honors graduate in veterinary medicine with 18+ years of clinical and telehealth experience. He looks at the whole situation and explains what to do for your animal.

About the veterinarian

Aleksandr Strelkov (Alex Strelkov)

A fourth-generation physician, Dr. Strelkov graduated with honors from the K.I. Skryabin Veterinary Academy. Over 18 years he has treated hundreds of avian and exotic cases, co-authored peer-reviewed publications, taken part in international veterinary programs, and built a 500,000-subscriber audience sharing evidence-based bird health advice.

He advises owners of cats, dogs, birds, rodents, rabbits and other companion and exotic animals. Clinical focus: general practice, oncology, avian medicine and feline infectious diseases.

18+ years in clinical practice Honors graduate Peer-reviewed publications Radiology and endoscopy training Exotic-animal oncology training Cat Friendly specialist
My goal is that you understand exactly what is happening with your animal and know precisely what to do next. I cannot promise miracles — but I will do everything modern veterinary science allows.
Dr. Aleksandr Strelkov
Dr. Alex Strelkov, veterinary doctor and founder of VetGO
Documents and publications

Qualifications backed by documents

State honors diploma — veterinary physician
Higher Education Diploma — DVM with Honors
State diploma — Clinical Radiology for exotic and domestic animals — Dr. Alex Strelkov
State Qualification — Radiology, Exotics
State advanced qualification — surgery
State Qualification — Surgery, Exotic Animals
Cat Friendly certification
Cat Friendly Specialist — Diploma #1565
Advanced training certificate — oncology masterclass
Advanced Oncology Course — Exotic Animals
Certificate — abdominal and thoracic tumors in exotic animals
Oncology Masterclass — Tumors
Scientific journal publication
Co-author in peer-reviewed veterinary journals
Reviews

What owners say after the consultation

Real reviews from public profiles, translated faithfully from the original. All reviews and sources

Svetlana's cat after treatment for FIP, alert on a bed with a toy
Cat Owner's photo
★★★★★ Google review

Our cat was terribly ill — he was literally dying in our arms. We had been round dozens of clinics and collected a stack of test results, but nobody could put it together into a single picture. Maybe the heart, maybe the kidneys, maybe a virus. Some vets prescribed one thing, others the exact opposite. We did not know what to do, and we were losing precious time. Searching for help we came across Aleksandr Strelkov, an infectious disease vet, and booked an online consultation. Within minutes of the doctor's call it was clear we were dealing with a professional. He worked carefully through all the information we already had, found the logic in it, explained which investigations were genuinely needed, and referred us for tests in Moscow, choosing doctors who could be trusted. When the diagnosis was confirmed, treatment began. We could ask questions at any moment, send results, and adjust the prescribed therapy. There were many difficult moments — the cat would not let us inject the medication, and side effects appeared from the antiviral treatment. But the doctor was with us at every stage. Our cat is now completely healthy, and we do not even know how to thank Aleksandr. If you need real help — especially if your pet has FIP or a complex infection — go to him. He is the best doctor we have ever met.

Svetlana L.Cat · Feline infectious peritonitis
A blue budgerigar perched at home
Budgerigar Illustrative photo
★★★★★ Public profile review

I want to express my sincere gratitude to Aleksandr for professional and timely help in treating our budgerigar. After a severe stress the bird stopped eating properly, and nausea and loose droppings appeared. In a small town it turned out to be impossible to find a competent avian vet, and treating him myself with activated charcoal only made things worse — he became lethargic, refused food, and became constipated. At that critical moment I turned to Aleksandr for a paid online consultation. He explained quickly and clearly what had to be done to restore the bird's health. Following his recommendations, our budgie recovered quickly and is enjoying life again.

Maxim Z.Budgerigar · Not eating, vomiting, loose droppings
Anna's hamster before and after treatment: bald skin on the left, full coat regrown on the right
Syrian hamster Owner's photo · before and after
★★★★★ Google review

I want to say an enormous thank you for our little furry one. Even though we live in a fairly large city, we could not find a specialist for a Syrian hamster — nobody works with them. Our little one started going bald and scratching badly, losing fur by the hour. I wrote to Aleksandr online, honestly not believing anyone would reply — and to my astonishment, when I woke up there were already three pages of recommendations in my inbox: care, housing, nutrition and treatment. We did everything, and by the second day he was more comfortable and the itching had stopped. By day ten the fur had grown back, with only very small patches left. He is active again. Thank you so much.

Anna K.Syrian hamster · Hair loss and severe itching
A grey long-haired cat resting on a towel at the clinic
Cat Illustrative photo
★★★★★ Public profile review

I have had two online consultations with Dr. Aleksandr Strelkov. My elderly cat has a mammary gland adenocarcinoma and there are no veterinary oncologists in our region. From the test results, photographs and imaging I sent, Aleksandr provided the most detailed, professional and competent prescriptions — from preparation for surgery through to preparing and carrying out chemotherapy. He also consulted online for a dog in another country where veterinary care is a real problem, and set out several treatment routes depending on what the owner could manage. He was consistently attentive, kind and genuinely concerned for the animal. If you are going to consult a doctor online — only him.

Anna V.Cat · Mammary adenocarcinoma, chemotherapy planning
A smiling white spitz-type dog at home
Dog Illustrative photo
★★★★★ Public profile review

Our dog was poisoned outdoors, chronic gastritis set in, and we had no idea what to do. We were guessing at the right treatment and the vets in our region all said different things. At just the right moment we found Dr. Strelkov, who consults online — which turned out to be very convenient. After the very first consultation we understood what had to be done and what definitely must not. We went through a series of consultations, stayed in contact with the doctor throughout, and in the end made a full recovery. Afterwards we also bought his guide on improving coat quality — the result is simply stunning.

Svetlana S.Dog · Poisoning and chronic gastritis
A grey cockatiel with a yellow face perched in its cage at home
Parrots and dogs Illustrative photo
★★★★★ Verified purchase

We found Aleksandr and have come back to him more than once — with our parrots and with our dogs. The doctor always explains in detail what to do, helps with the diagnosis, and gives clear treatment and care recommendations. Thanks to him our pets always get qualified help, even at a distance. We are very glad to have found such a wonderful vet and recommend him to everyone without reservation.

NikitaParrots and dogs · Returning client
Common questions

Before the consultation

What is included in a written consultation?

After payment you fill in a detailed questionnaire and attach photos, video, test results and clinic reports. The veterinarian reviews the case and replies with a written consultation in PDF: an assessment of the situation, what to check, a step-by-step plan, and which medicines and doses to discuss with your local veterinarian.

How fast will I get a reply?

Written consultations are answered in order of the queue, within 24 hours of submitting the questionnaire. The veterinarian looks at every case individually, so please describe everything that worries you. Right after payment you get access to the questionnaire, where you can tell the whole story in detail. Complex cases are sometimes discussed with colleagues before the reply.

Is there a video call?

No, the consultation is written. If the veterinarian needs to see something, he will ask you for photos or video.

Can the veterinarian review test results and imaging?

Yes. Attach blood work, radiographs, ultrasound and clinic reports in the questionnaire, and the veterinarian takes them into account in the written reply.

Which animals do you work with?

Cats, dogs, birds, rodents and rabbits, reptiles and other companion and exotic animals, as well as farm animals and wild animals you have found. An online consultation is especially useful when there is no veterinarian for your species nearby.

Does it work in my country?

Yes. All you need is an internet connection. The veterinarian takes into account which medicines and tests are available where you live.

What if it is an emergency?

An online consultation is not emergency care. Labored breathing, heavy bleeding, seizures, loss of consciousness or a serious injury need hands-on care now: go to the nearest veterinary clinic. You can book a consultation afterwards if you want the case reviewed.

Can a veterinarian make a diagnosis online?

A consultation is veterinary advice based on what you send. It does not replace an in-person examination and does not create a veterinarian-client-patient relationship where the law requires an exam, and we do not issue prescriptions. The veterinarian assesses the likely causes, explains what to check and recommends next steps; a final diagnosis is confirmed with tests at a local clinic.