Before / after
Kiwi, conjunctivitis
The owner reached out because of an inflamed eye, discharge and discomfort. After changes to care and treatment, within a week the eye was clearer and the redness had gone down noticeably.
Avian veterinarian online
Online consultation with an avian veterinarian
For parrots and other pet birds: we help you understand how urgent it is and which next step to take.
- 01 No appointment or account needed
- 02 A veterinarian who works with birds
- 03 18+ years of clinical and online practice
Emergency? If your animal is struggling to breathe, bleeding heavily, having seizures, has collapsed or lost consciousness, go to the nearest veterinary clinic now. Online consultations are not for emergencies.
Three simple steps
How the consultation works
- Fill in the form and payBriefly describe what is happening with your bird and pay for the written consultation.
- Tell us moreAfter payment you receive a link to the questionnaire by email. Describe the case there and attach photos, video and test results.
- Get the veterinarian's answerThe veterinarian replies in PDF: how urgent it is, what to check, and a step-by-step plan for care and follow-up.
No more forum guesswork
Let VetGO help you take care of your bird
Stop guessing from internet advice. We help you make sense of unusual symptoms, refusal to eat, feather problems, behavior, diet and care.
The consultation is run by a veterinarian with 18+ years of practice with birds. You receive a clear plan: what to do now, what to check, and where speed matters.
How urgent it is
What to check
Changes to care
A calm next step
Reviews
What bird owners say
Real reviews from public profiles, translated faithfully from the original. All reviews and sources
★★★★★
Public profile review
I want to express my sincere gratitude to Aleksandr for professional and timely help in treating our budgerigar. After a severe stress the bird stopped eating properly, and nausea and loose droppings appeared. In a small town it turned out to be impossible to find a competent avian vet, and treating him myself with activated charcoal only made things worse — he became lethargic, refused food, and became constipated. At that critical moment I turned to Aleksandr for a paid online consultation. He explained quickly and clearly what had to be done to restore the bird's health. Following his recommendations, our budgie recovered quickly and is enjoying life again.
★★★★★
Verified purchase
We found Aleksandr and have come back to him more than once — with our parrots and with our dogs. The doctor always explains in detail what to do, helps with the diagnosis, and gives clear treatment and care recommendations. Thanks to him our pets always get qualified help, even at a distance. We are very glad to have found such a wonderful vet and recommend him to everyone without reservation.
Case from practice
Sunny, liver disease
The budgie came in with worsening feathers, lower activity and signs of a chronic problem. After diagnostics, changes to the diet and three months of treatment, his condition improved noticeably: the bird became more active and the feathers grew back.
Format and price
Written consultation with an avian veterinarian
Written consultation
No appointment and no account. Once the veterinarian has the details about your bird, he prepares a written reply in order of the queue.
- a detailed questionnaire after payment;
- symptoms, history, photos, video and test results;
- a written reply in PDF with a step-by-step plan;
- reply within 24 hours of submitting the questionnaire.
Your result
What you have after the consultation
The result is a structured veterinary report: easy to save, show at a clinic and use at home.
What a consultation is. A veterinarian reviews the description, history, photos, videos and test results you send and replies in writing within 24 hours of submitting the questionnaire. You receive a PDF with an assessment of the situation, what to check and how urgently, a step-by-step plan, and which medicines and doses to discuss with your local veterinarian. A consultation is advice from a distance: it is not an examination or a prescription, and it does not replace your veterinarian. How remote advice works.
Example written consultation
PDF
Patient
Budgerigar, 8 months
Concern: crusts on the beak and legs, itching
Assessment
The picture fits a Knemidocoptes mite infestation with a nutritional imbalance.
What to check
- skin scraping from the affected areas;
- a survey radiograph if needed;
- weight and droppings, monitored at home.
Plan
- treatment of the affected areas: the active ingredient and dose to discuss with your local veterinarian;
- changes to diet and housing;
- cleaning the cage and replacing perches;
- follow-up on progress and what to do if it gets worse.
Dr. Alex Strelkov
veterinarian
Who consults
Aleksandr Strelkov (Alex Strelkov)
A fourth-generation physician, Dr. Strelkov graduated with honors from the K.I. Skryabin Veterinary Academy. Over 18 years he has treated hundreds of avian and exotic cases, co-authored peer-reviewed publications, taken part in international veterinary programs, and built a 500,000-subscriber audience sharing evidence-based bird health advice.
The strength of an online consultation is not guessing from one symptom but putting the whole picture together: how the bird eats and breathes, what the droppings look like, what it is fed, where the cage stands, what has changed in the last few days and which tests have already been done.
Avian vet and ornithologist, highest category
18+ years working with birds
Honors graduate
Peer-reviewed publications
Radiology and endoscopy training
Exotic-animal oncology training
My goal is that you understand exactly what is happening with your animal and know precisely what to do next. I cannot promise miracles — but I will do everything modern veterinary science allows.
Dr. Aleksandr Strelkov
Documents and publications
Qualifications backed by documents
When to reach out
When to consult an avian veterinarian online
Birds are treated differently from cats and dogs. The wrong scheme, a stressful trip or getting chilled can harm a bird faster than it seems.
A recent case: a parrot owner in Germany gave her bird a charcoal-type binder for diarrhea on a chatbot's advice. The cause was an infection: the binder stopped the droppings and kept the infection inside, like a sealed container. The parrot died, and the binder contributed to it.
No avian vet in your town
There are many veterinary clinics but few veterinarians who work with birds. A consultation helps you understand where to go next.
Treated “like a cat”
Medicines and doses for cats and dogs can be dangerous for birds because of their different physiology and body weight.
Travel is risky
Cold, drafts, the journey and waiting at a clinic can make a weak bird worse.
You need to know how urgent it is
The veterinarian helps you understand what needs a clinic today and what can be done at home.
Common concerns
What owners ask an avian veterinarian about
These are the symptom groups owners most often bring to an avian veterinarian. The assessment comes from the whole picture: the veterinarian compares the signs, the conditions and the history.
Appetite and activity: the bird is not eating, sits fluffed up, loses weight, moves less.
Droppings and digestion: diarrhea, vomiting, regurgitation, unusual color or smell of the droppings.
Breathing: sneezing, clicking or wheezing, nasal discharge, breathing with an open beak.
Feathers and skin: itching, bald patches, feather plucking, a molt that drags on, irritated skin.
Beak and feet: growths, crusts, flaking, deformities, dryness, injuries.
Hens and egg laying: egg binding, weakness, sitting on the cage floor, decline after laying.
Common questions
Questions about the online avian consultation
Can the veterinarian review test results, radiographs or another vet's treatment plan?
Yes. Attach blood work, droppings tests, swabs, radiographs and the current treatment plan in the questionnaire. The veterinarian takes them into account in the written reply and explains which findings matter and what to do next.
Can a bird be diagnosed online?
A consultation is veterinary advice based on what you send. It does not replace an in-person examination and does not create a veterinarian-client-patient relationship where the law requires an exam. The veterinarian assesses the symptoms and history, outlines the likely causes and explains which tests would confirm them. The report is easy to show at a local clinic.
What if there is no avian vet near me?
The online veterinarian helps you put the history together, choose the right tests and build a plan that makes it easier to get tests, radiographs or procedures done locally. You also get recommendations for supportive care while you arrange them.
Can I get a consultation from another city or country?
Yes, an online consultation does not depend on where you live. The veterinarian takes into account which tests, procedures and medicines are available where you are.
Is there a free consultation with an avian vet?
A full individual consultation is paid, because the veterinarian studies the history and materials and prepares a plan. For free, you can read the VetGO reference articles about birds.
How fast does the written consultation arrive?
Written consultations are answered in order of the queue, within 24 hours of submitting the questionnaire. The veterinarian looks at every case individually, so please describe everything that worries you about your bird. Right after payment you get access to the questionnaire, where you can tell the whole story in detail. Complex cases are sometimes discussed with colleagues before the reply.
What should I do if my parrot is not eating?
Refusing food quickly becomes dangerous for a bird. If the bird is fluffed up, sitting on the floor or breathing with effort, go to the nearest clinic now. Otherwise, describe the age, weight, droppings, breathing and diet, and attach photos or video so the veterinarian can assess how urgent it is and the next step.
Will I get medicines and doses?
The veterinarian gives a plan with recommendations on tests, care and treatment based on the available information, including which medicines and doses to discuss with your local veterinarian. We do not issue prescriptions. If tests or procedures are needed, the plan says so.
Is there a video call?
No, the consultation is written. If the veterinarian needs to see something, he will ask you for photos or video.
Tell us what is happening with your bird
Briefly describe the symptoms and pay for the written consultation. You attach photos and video of your bird in the questionnaire right after payment.
Start the consultationAbout birds
The doctor's articles for bird owners
Signs a parrot is dying and what to do
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Parrot diarrhea: causes and what to do
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Parrot vomiting
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Beak delamination in parrots
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Egg binding in parrots
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Parrot beak problems: overgrown, cracked, crusty
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Why a parrot shakes its head
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How to find an avian vet, and what to do if there isn't one
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VetGO Wiki: birds
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